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Cleaning & facilities services

Every enquiry answered, every site covered.

Lexi prepares the booking, the quote and the roster cover, and shows you what needs your decision.

Show me where AI can help my business
An Australian commercial clean
Northgate PlazaSite access lockedCrew message ready for approval

Is any of this yours?

What we see in cleaning businesses

An after-hours enquiry goes to voicemail.

  1. The call was missed

    An overflow enquiry came in and nobody has called back.

  2. Lexi captures the enquiry

    It takes the site address, size and cleaning type, and drafts the booking.

  3. You confirm the booking

    Nothing is booked until the office admin says yes.

Prepared by Lexi

Draft booking

Ready to check

With the office admin

Office admin

Waits for a yes.

An overflow call from overnight. Booking ready.

Waiting for youSent to the site contact.

A quote waits while the line items are worked out by hand.

  1. The quote is waiting

    Walkthrough notes and photos, with the line items still to work out.

  2. Lexi drafts the quote lines

    Line items from the walkthrough notes and photos, ready for a price.

  3. You set the price

    The final price and margin stay with the estimator.

Prepared by Lexi

Draft quote

Ready to check

With the estimator

Estimator

Waits for a yes.

Quote lines drafted from the walkthrough.

Waiting for youSaved to the quote.

The roster rebuilds itself around a sick call.

  1. A cleaner has called in sick

    The shift starts soon and the site needs cover.

  2. Lexi proposes the cover

    It finds available inducted cleaners and drafts the message.

  3. You approve the cover

    Every shift fill waits for the supervisor to say yes.

Prepared by Lexi

Cover options

Ready to check

With the supervisor

Supervisor

Waits for a yes.

A sick call before the shift. Cover ready.

Waiting for youSent to the cleaner.

A cleaner rostered onto a site on a lapsed check.

  1. The certificate has expired

    Checks, inductions and certificates, spread across spreadsheets and portals.

  2. Lexi reads the certificate

    It takes the expiry and drafts the record for a person to confirm.

  3. You confirm the record

    Nothing is relied on for rostering until the supervisor says yes.

Prepared by Lexi

Certificate record

Ready to check

With the supervisor

Supervisor

Waits for a yes.

A new certificate is in. Record ready.

Waiting for youRecorded for rostering.

Your Lexi workspace

Your week, without the guesswork.

LexiSample workspace

Your week at a glance

Sample Cleaning Co. / Across the business

This week

2 waiting on a person, 2 running, 2 done, 2 did not happen in this sample week.

2Waiting on you
2Running
2Done
2Did not happen

The week in view

1
Mon
1
Tue
3
Wed
2
Thu
1
Fri

8 work items across the week

The detail is ready when you need it.

Waiting on you

Sample Cleaning Co. / Decisions and the work behind them

2 decisions
Waiting on youPropose the roster and flag site quality

The run and the site / Supervisor or crew lead, Cleaners

Waiting on youTrack certificates and draft the incident report

Screening, safety and insurances / Supervisor or operations lead, Owner

On their queue

Office admin / One person's day

1 in view
Waiting on youPrepare enquiries and bookings for review

The office and the enquiry / Office admin, Scheduling coordinator

Waiting on someone else

Office admin / One person's day

3 in view
RunningTrack certificates and draft the incident report

Screening, safety and insurances / Supervisor or operations lead, Owner

RunningDraft the quote and track renewals

Quoting and tenders / Estimator, Owner or director

RunningMatch invoices to the run and check the pay run

Invoicing and the pay run / Bookkeeper, Office admin

Finished

Office admin / One person's day

2 finished
DonePropose the roster and flag site quality

The run and the site / Supervisor or crew lead, Cleaners

DoneDraft the owner's weekly brief

The owner's Monday / Owner, Office admin or bookkeeper

A working estimate for your business

What it is worth to you

Pick the work. Watch Lexi do it. See what comes back.

Work areas. Tick to count one in your figures; choose its name to watch it run.

A$43,547 back each year

898.4 hours back for other work each year.

A$907 and 18.7 hours a weekA$3,629 and 74.9 hours a month

This work costs you A$70,275 a year today.

The office and the enquiry

  • Lexi Automation
  • Lexi reads and drafts
  • A named person decides

The office and the enquiry

  1. Capture an enquiry and propose a walkthroughReads and drafts
  2. Approve the walkthrough booking and enquiry replyOffice admin decides
  3. Prepare a residential booking and rate-card quoteAutomation
  4. Approve the residential booking and quoteOffice admin decides
  5. Draft a site enquiry record from the incoming requestReads and drafts
  6. Approve approved-run arrival messagesSupervisor decides
  7. Confirm today's runs and send the crew's arrival window to the site contactAutomation
  8. Handle a same day access problem: locked gate, alarm code, nobody on siteOffice admin escalating to the supervisor decides
  9. Capture an emergency clean request and prepare optionsReads and drafts
  10. Decide the emergency clean responseOn-call crew lead decides
  11. Track the requested callback queueAutomation

Quoting and tenders

  1. Draft quote lines from the site walkthrough notesReads and drafts
  2. Approve the cleaning scope, price and quoteEstimator decides
  3. Respond to a formal RFT through a government or facility procurement portalEstimator or owner decides
  4. Draft the tender response documentsReads and drafts
  5. Approve and lodge the cleaning tenderOwner decides
  6. Approve quote reminder content and scheduleEstimator decides
  7. Chase a quote that has gone quietAutomation
  8. Identify renewal triggers and draft the renewal packReads and drafts
  9. Approve renewal terms and client contactOwner decides
  10. Draft a cleaning variation from the requestReads and drafts
  11. Approve and send the cleaning variationEstimator decides
  12. Prepare the subcontractor comparisonReads and drafts
  13. Decide the subcontract awardOwner decides

The run and the site

  1. Prepare a proposed cleaning rosterAutomation
  2. Approve and publish the cleaning rosterSupervisor decides
  3. Prepare cover options for a sick shiftAutomation
  4. Approve the cover offer and replacement assignmentSupervisor decides
  5. Approve the site check-in recording rulesSupervisor decides
  6. Capture approved site check-in eventsAutomation
  7. Draft the site quality report from inspection evidenceReads and drafts
  8. Confirm the site audit and required actionSupervisor decides
  9. Draft a complaint summary and proposed return visitReads and drafts
  10. Decide the complaint response and approve the work orderSupervisor decides
  11. Decide whether an underperforming cleaner is stood down from a siteSupervisor decides
  12. Prepare a consumables reorder proposalAutomation
  13. Approve the consumables purchaseSupervisor decides
  14. Manage a lock out or an access card issue on arrivalCleaner escalating to supervisor decides

Invoicing and the pay run

  1. Approve the site invoiceBookkeeper decides
  2. Approve commercial-account debtor remindersOwner decides
  3. Chase overdue invoices on commercial accountsAutomation
  4. Read supplier invoices for chemicals, consumables and equipment and match to the orderReads and drafts
  5. Run the fortnightly pay run under the Cleaning Services AwardBookkeeper decides
  6. Reconcile penalty rates, allowances and travel between sites before the pay runReads and drafts
  7. Calculate a proposed contract rate adjustmentAutomation
  8. Approve the contract adjustment and client noticeOwner decides
  9. Prepare proposed bank and transaction codesReads and drafts
  10. Confirm the cleaning ledger entriesBookkeeper decides

Screening, safety and insurances

  1. Track police check, Working With Children Check and induction expiry for every cleanerAutomation
  2. Extract screening certificates into a draft recordReads and drafts
  3. Confirm the cleaner's screening and eligibility recordSupervisor decides
  4. Track insurance dates and prepare certificate-request remindersAutomation
  5. Collect proposed safety-data-sheet register updatesAutomation
  6. Approve the safety-data-sheet register and chemical useSupervisor decides
  7. Draft a workplace incident or exposure reportReads and drafts
  8. Decide cleaning incident reportabilityOwner decides
  9. Prepare a site-induction checklistAutomation
  10. Conduct and sign the cleaner's site inductionSupervisor decides
  11. Draft the site safety checklistReads and drafts
  12. Approve the site's safety controls before workSupervisor decides
  13. Decide to stand a cleaner down after a safety breachOwner decides

The owner's Monday

  1. Pull site profitability, labour cost against the award, and contract renewal status together for the weekAutomation
  2. Write the weekly summary of what changed and whyReads and drafts
  3. Spot a site that is drifting on cost, complaints or a shrinking margin before it becomes a lost contractReads and drafts
  4. Decide what to do about itOwner decides

All inclusive

Fully managed AI transformation

We set Lexi up around how your business works, and it is kept working by our team. Your price covers setup, integrations, maintenance and Lexi's AI usage. Lexi Memory and Lexi Workspace are included too.

A soft pattern in the colours of this industry

Included in your price

  • Custom setup and tool connections
  • Ongoing maintenance and support
  • Lexi's AI usage
  • Lexi Memory
  • Lexi Workspace

Lexi's brain

A memory that gets sharper with every use.

Every conversation. Every decision. Everything you learn along the way. Connected, so the next step builds on the last.

Our proprietary memory layer
included for every LexiLive customer.

MEMORY

We connect to the tools you already use

  • Deputy
  • Tanda
  • freshOps
  • Xero (incl. Xero Payroll)
  • MYOB (Business, AccountRight)

Get started

Built around your business. Kept working by our team.

We set it up, tailor it to your way of working and keep it running, so you get the value without the extra workload.

  1. Map the work

    We learn how your business operates and identify the best place for Lexi to help.

  2. Start with one workflow

    We set it up, test it together and make sure it's working as expected.

  3. Keep it useful

    Our team monitors and refines it, so it continues to deliver for your business.

See where Lexi could help first

Tell us a bit about your business and we'll show you where AI can make the biggest difference.

Show me where AI can help my business

Lexi does the work. You keep the yes.

Cleaning & facilities services

Every enquiry answered, every site covered.

Lexi prepares the booking, the quote and the roster cover, and shows you what needs your decision.

An Australian commercial clean
Northgate PlazaSite access lockedCrew message ready for approval
Show me where AI can help my business

Is any of this yours?

What we see in cleaning businesses

01Overnight calls

An after-hours enquiry goes to voicemail.

  1. The call was missed

    An overflow enquiry came in and nobody has called back.

  2. Lexi captures the enquiry

    It takes the site address, size and cleaning type, and drafts the booking.

  3. You confirm the booking

    Nothing is booked until the office admin says yes.

Prepared by Lexi

Draft booking

Ready to check

With the office admin

Office admin

Waits for a yes.

An overflow call from overnight. Booking ready.

Waiting for youSent to the site contact.

02Quote turnaround

A quote waits while the line items are worked out by hand.

  1. The quote is waiting

    Walkthrough notes and photos, with the line items still to work out.

  2. Lexi drafts the quote lines

    Line items from the walkthrough notes and photos, ready for a price.

  3. You set the price

    The final price and margin stay with the estimator.

Prepared by Lexi

Draft quote

Ready to check

With the estimator

Estimator

Waits for a yes.

Quote lines drafted from the walkthrough.

Waiting for youSaved to the quote.

03Sick call

The roster rebuilds itself around a sick call.

  1. A cleaner has called in sick

    The shift starts soon and the site needs cover.

  2. Lexi proposes the cover

    It finds available inducted cleaners and drafts the message.

  3. You approve the cover

    Every shift fill waits for the supervisor to say yes.

Prepared by Lexi

Cover options

Ready to check

With the supervisor

Supervisor

Waits for a yes.

A sick call before the shift. Cover ready.

Waiting for youSent to the cleaner.

04Lapsed checks

A cleaner rostered onto a site on a lapsed check.

  1. The certificate has expired

    Checks, inductions and certificates, spread across spreadsheets and portals.

  2. Lexi reads the certificate

    It takes the expiry and drafts the record for a person to confirm.

  3. You confirm the record

    Nothing is relied on for rostering until the supervisor says yes.

Prepared by Lexi

Certificate record

Ready to check

With the supervisor

Supervisor

Waits for a yes.

A new certificate is in. Record ready.

Waiting for youRecorded for rostering.

Your Lexi workspace

Your week, without the guesswork.

Your week at a glance

Sample Cleaning Co. / Across the business

This week

2 waiting on a person, 2 running, 2 done, 2 did not happen in this sample week.

2Waiting on you
2Running
2Done
2Did not happen

The week in view

1
Mon
1
Tue
3
Wed
2
Thu
1
Fri

8 work items across the week

The detail is ready when you need it.

Waiting on you

Sample Cleaning Co. / Decisions and the work behind them

2 decisions
Waiting on youPropose the roster and flag site quality

The run and the site / Supervisor or crew lead, Cleaners

Waiting on youTrack certificates and draft the incident report

Screening, safety and insurances / Supervisor or operations lead, Owner

On their queue

Office admin / One person's day

1 in view
Waiting on youPrepare enquiries and bookings for review

The office and the enquiry / Office admin, Scheduling coordinator

Waiting on someone else

Office admin / One person's day

3 in view
RunningTrack certificates and draft the incident report

Screening, safety and insurances / Supervisor or operations lead, Owner

RunningDraft the quote and track renewals

Quoting and tenders / Estimator, Owner or director

RunningMatch invoices to the run and check the pay run

Invoicing and the pay run / Bookkeeper, Office admin

Finished

Office admin / One person's day

2 finished
DonePropose the roster and flag site quality

The run and the site / Supervisor or crew lead, Cleaners

DoneDraft the owner's weekly brief

The owner's Monday / Owner, Office admin or bookkeeper

A working estimate for your business

What it is worth to you

Pick the work. Watch Lexi do it. See what comes back.

Work areas. Tick to count one in your figures; choose its name to watch it run.

A$43,547 back each year

898.4 hours back for other work each year.

A$907 and 18.7 hours a weekA$3,629 and 74.9 hours a month

This work costs you A$70,275 a year today.

The office and the enquiry

  • Lexi Automation
  • Lexi reads and drafts
  • A named person decides

The office and the enquiry

  1. Capture an enquiry and propose a walkthroughReads and drafts
  2. Approve the walkthrough booking and enquiry replyOffice admin decides
  3. Prepare a residential booking and rate-card quoteAutomation
  4. Approve the residential booking and quoteOffice admin decides
  5. Draft a site enquiry record from the incoming requestReads and drafts
  6. Approve approved-run arrival messagesSupervisor decides
  7. Confirm today's runs and send the crew's arrival window to the site contactAutomation
  8. Handle a same day access problem: locked gate, alarm code, nobody on siteOffice admin escalating to the supervisor decides
  9. Capture an emergency clean request and prepare optionsReads and drafts
  10. Decide the emergency clean responseOn-call crew lead decides
  11. Track the requested callback queueAutomation

Quoting and tenders

  1. Draft quote lines from the site walkthrough notesReads and drafts
  2. Approve the cleaning scope, price and quoteEstimator decides
  3. Respond to a formal RFT through a government or facility procurement portalEstimator or owner decides
  4. Draft the tender response documentsReads and drafts
  5. Approve and lodge the cleaning tenderOwner decides
  6. Approve quote reminder content and scheduleEstimator decides
  7. Chase a quote that has gone quietAutomation
  8. Identify renewal triggers and draft the renewal packReads and drafts
  9. Approve renewal terms and client contactOwner decides
  10. Draft a cleaning variation from the requestReads and drafts
  11. Approve and send the cleaning variationEstimator decides
  12. Prepare the subcontractor comparisonReads and drafts
  13. Decide the subcontract awardOwner decides

The run and the site

  1. Prepare a proposed cleaning rosterAutomation
  2. Approve and publish the cleaning rosterSupervisor decides
  3. Prepare cover options for a sick shiftAutomation
  4. Approve the cover offer and replacement assignmentSupervisor decides
  5. Approve the site check-in recording rulesSupervisor decides
  6. Capture approved site check-in eventsAutomation
  7. Draft the site quality report from inspection evidenceReads and drafts
  8. Confirm the site audit and required actionSupervisor decides
  9. Draft a complaint summary and proposed return visitReads and drafts
  10. Decide the complaint response and approve the work orderSupervisor decides
  11. Decide whether an underperforming cleaner is stood down from a siteSupervisor decides
  12. Prepare a consumables reorder proposalAutomation
  13. Approve the consumables purchaseSupervisor decides
  14. Manage a lock out or an access card issue on arrivalCleaner escalating to supervisor decides

Invoicing and the pay run

  1. Approve the site invoiceBookkeeper decides
  2. Approve commercial-account debtor remindersOwner decides
  3. Chase overdue invoices on commercial accountsAutomation
  4. Read supplier invoices for chemicals, consumables and equipment and match to the orderReads and drafts
  5. Run the fortnightly pay run under the Cleaning Services AwardBookkeeper decides
  6. Reconcile penalty rates, allowances and travel between sites before the pay runReads and drafts
  7. Calculate a proposed contract rate adjustmentAutomation
  8. Approve the contract adjustment and client noticeOwner decides
  9. Prepare proposed bank and transaction codesReads and drafts
  10. Confirm the cleaning ledger entriesBookkeeper decides

Screening, safety and insurances

  1. Track police check, Working With Children Check and induction expiry for every cleanerAutomation
  2. Extract screening certificates into a draft recordReads and drafts
  3. Confirm the cleaner's screening and eligibility recordSupervisor decides
  4. Track insurance dates and prepare certificate-request remindersAutomation
  5. Collect proposed safety-data-sheet register updatesAutomation
  6. Approve the safety-data-sheet register and chemical useSupervisor decides
  7. Draft a workplace incident or exposure reportReads and drafts
  8. Decide cleaning incident reportabilityOwner decides
  9. Prepare a site-induction checklistAutomation
  10. Conduct and sign the cleaner's site inductionSupervisor decides
  11. Draft the site safety checklistReads and drafts
  12. Approve the site's safety controls before workSupervisor decides
  13. Decide to stand a cleaner down after a safety breachOwner decides

The owner's Monday

  1. Pull site profitability, labour cost against the award, and contract renewal status together for the weekAutomation
  2. Write the weekly summary of what changed and whyReads and drafts
  3. Spot a site that is drifting on cost, complaints or a shrinking margin before it becomes a lost contractReads and drafts
  4. Decide what to do about itOwner decides

All inclusive

Fully managed AI transformation

We set Lexi up around how your business works, and it is kept working by our team. Your price covers setup, integrations, maintenance and Lexi's AI usage. Lexi Memory and Lexi Workspace are included too.

A soft pattern in the colours of this industry

Included in your price

  • Custom setup and tool connections
  • Ongoing maintenance and support
  • Lexi's AI usage
  • Lexi Memory
  • Lexi Workspace

Lexi's brain

A memory that gets sharper with every use.

Every conversation. Every decision. Everything you learn along the way. Connected, so the next step builds on the last.

Our proprietary memory layer
included for every LexiLive customer.

MEMORY

We connect to the tools you already use

  • Deputy
  • Tanda
  • freshOps
  • Xero (incl. Xero Payroll)
  • MYOB (Business, AccountRight)

Get started

Built around your business. Kept working by our team.

  1. Map the work

    We learn how your business operates and identify the best place for Lexi to help.

  2. Start with one workflow

    We set it up, test it together and make sure it's working as expected.

  3. Keep it useful

    Our team monitors and refines it, so it continues to deliver for your business.

See where Lexi could help first

Show me where AI can help my business

Lexi does the work. You keep the yes.